Microsoft Teams calling is the digital phone solution for making and receiving calls. University phone lines are now on Teams, featuring an internet based, mobile-first calling experience with the ability to call any one, from anywhere, at any time.
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Calls are a quick way to connect in Teams. You can have one-on-one calls or calls with several people. Set them up ahead of time, like in a meeting, or start them on the fly while in a chat.
Select either Video call or Audio call. Any call can be a video call or an audio-only call. It's always up to you.
Answering a call is simple, too. Select Video call or Audio call when prompted. When someone calls you, you'll get a notification that lets you accept or decline the call.
With one click, you can turn any chat into a call in Teams.
When you're in a chat, select Video call or Audio call in the upper-right corner of Teams. The person or group you're chatting with will receive a call from you.
Make a call from your call history:
Go to Calls and review the History section in the center of the screen. Select any item from the list and then choose Call in the Details section on the right side of Teams.
Make a call from your speed dial:
To access your speed dial, go to Calls and then find the Speed dial section on the right side of Teams. Add people to Speed dial by selecting Add Teams add member to chat, and then searching for their name or number.
Make a call from your voicemail:
To access your voicemail, go to History and select Voicemail in the upper-right corner. To call someone back from your voicemail, select More actions next to their name > Call back from the call history list. Alternately, select Call under the contact details.
Make a call from your contacts:
Select Calls Calls button > Contacts in the upper-left of Teams. From here, call anyone by selecting Call Calls button to the right of their name.
To dial a number from Teams, go to Calls, and then enter the number of the person you want to reach by using the dial pad. Then select Call.
You can also type in the name of a person or group and call them from the dial pad.
Select More actions in your call window and choose Hold. Everyone on the call will be notified that they've been put on hold. Continue your call by selecting Resume.
Select More actions > Transfer in your call controls. Then, type in the name of the person you want to transfer the call to and select them. To finish, select Transfer.
You can select someone in Teams to be your delegate—to receive and make calls on your behalf. When you add a delegate, you’re sharing your phone line with them, so they can see and share all your calls.
To assign a delegate, select Settings and more Select to see more options next to your profile picture. Choose Settings > General. Under Delegation, select Manage delegates. There you'll see who you're a delegate for and add and remove your own delegates.
For additional Teams calling features, click here.